01
Every inquiry gets a useful response
Phone, WhatsApp, busy hours, and after hours all start with the right questions instead of silence.
AI front desk for service businesses
Turn every customer conversation into booked work.
Frontia answers calls and WhatsApp, qualifies the request, books the next step, and leaves your team a clean handoff — 24/7, in English and Spanish.
30-minute working session. Bring one real call or WhatsApp workflow.
Incoming message
APAisha PatelHigh urgency
Hi, my furnace stopped working last night. Do you do repairs?
Ava · FrontiaHi! I'm Ava from Apex Heating. Yes, we handle furnace repairs. What's your address?
Frontia in action
RespondAnswer immediately in your business voice, on the channel the customer chose.01
UnderstandIdentify intent, urgency, service fit, and the details your team needs.02
ActBook, confirm, route, follow up, or escalate according to your rules.03
Status
Booking confirmedTomorrow · 9:00 AM
- Business
- Apex Heating & Air
- Objective
- Qualify · Book · Confirm on WhatsApp
Hand offApex Heating · Tech assigned
Frontia fits service businesses where a fast, accurate response can become a booking, a qualified lead, or the right human handoff.
HVACInsuranceClinicsLegalReal estate
The outcome
Respond faster. Book more. Leave less for later.
Frontia gives every inquiry a useful first response, moves qualified demand forward, and leaves your team with the context needed to take over.
02
High-intent leads move forward
Frontia identifies the need, urgency, location, and fit before the opportunity cools off.
03
Bookings happen in the conversation
Customers reach an available time and receive confirmation without waiting for a callback.
04
Your team gets a clean handoff
The outcome, customer details, transcript context, and next action arrive together.
Frontia in action
One agent. Your rules. A complete next step.
Frontia follows the same operating rules your best front-desk teammate would use, then records every decision and action.
AP
Incoming messageAisha Patel
High urgencyMy furnace stopped working
Frontia in action
LiveRespond
Answer immediately in your business voice, on the channel the customer chose.
RespondIn progress
UnderstandQueued
ActQueued
Hand offQueued
See the experience
A customer asks for help. Frontia finishes the job.
Play an illustrative HVAC conversation from the first message through qualification, booking, confirmation, and CRM update.
- Business
- Apex Heating & Air
- Scenario
- Heating repair · WhatsApp
- Objective
- Qualify · Book · Confirm on WhatsApp
AAva · Apex Heating & Air onlineintent · service
Hi, my furnace stopped working last night. Do you do repairs?
Ava
Hi! I'm Ava from Apex Heating. Yes, we handle furnace repairs. What's your address?
✓✓StatusAvailable 24/7
check_availabilitysend_confirmationupdate_crm
Built for the work
Start where missed conversations cost the most.
Frontia fits service businesses where a fast, accurate response can become a booking, a qualified lead, or the right human handoff.
Incoming messageHVACHigh
“Booked Aisha P. for tomorrow morning. Address confirmed, confirmation sent on WhatsApp.”
- Problem
- Heating not working
- Booking
- Tomorrow · 9:00 AM
- Status
- Ready for technician
Delivered CRM Hand off
Built for Miami
A front desk that works the way Miami businesses do.
Serve English and Spanish customers, cover busy and after-hours periods, and move every valid request toward a booked or clearly routed next step.
Miami-DadeMiami, Miami Beach, Coral Gables, Doral, Hialeah, Kendall, Brickell, Wynwood, Aventura, and Miami-Dade service areas.
Bilingual first response
Answer English and Spanish inquiries from Miami customers without making them wait for the right staff member.
After-hours coverage
Capture urgent calls and WhatsApp messages at night, on weekends, and during busy field-service windows.
Local service routing
Qualify leads by neighborhood, service type, urgency, and availability before a person steps in.
Does Frontia work for Miami businesses with English and Spanish customers?
Yes. Frontia can handle bilingual intake flows for Miami service businesses, including phone and WhatsApp conversations in English and Spanish.
Which Miami service businesses is Frontia best for?
Frontia fits appointment-heavy service businesses such as HVAC, clinics, legal intake, insurance, real estate, home services, and other teams that lose revenue when calls or WhatsApp messages wait.
Can Frontia book appointments after hours?
Yes. Frontia can qualify the request, check the right scheduling flow, book or request the best slot, send confirmations, and leave a clean summary for the team.
Frontia
Give every new customer a clear next step.
Bring us one real call or WhatsApp workflow. We will show you how Frontia can answer it, act on it, and hand it back to your team.
Book your Frontia demo30 minutes. No generic deck — we work through your services, rules, hours, and handoffs.